The customer service representative may work in a variety of fields, in diverse ways with the principle object of helping customers. The term customer has various meanings depending upon the type of services a business provides. A customer service representative might be dealing with individuals, representing themselves only, or with representatives of other businesses. Readmore ...
The field that includes all customer service representatives is so diverse, and job description can vary to such an extent, that it may be helpful to think of the customer service representative by other job titles they might alternately be called. Such titles include the following:
- Customer Assistant
- Salesperson
- Operator
- Bank Teller
- Receptionist
- Secretary
- Administrative Assistant
- Sales support
- Customer support
- Consumer intake
- Computer specialist
- Service specialist
